Our Guarantee

“Quality Installation” Guarantee

We are committed to getting the job done right the first time. Our trained professionals follow a proven installation process and quality checklist to create consistently durable and secure results. Our custom doors come with a 10 year structural warranty for complete peace of mind. *In the unlikely event that any challenge or issue arises, we will provide additional service at no cost to you for up to two years post-installation, depending on the product you purchase.

“Better Than We Found It” Guarantee

If your home isn’t left better than we found it, give us a call and we’ll send our team back to clean up and give you $100 for any inconvenience. **We respect your property, and our team is committed to leaving it better than we found it.

“Like A Family Member” Service Guarantee

At Connecticut Cellar Doors, we treat our customers like family. If you’re not satisfied for any reason with your service, let us know and we’ll assign a new team to your job to make it right. Your satisfaction is our top priority, and we strive to exceed your expectations every time. If you ever need assistance or have questions about your installation, feel free to reach out to us at:

Customer Service
203-591-9507
info@ctcellardoors.com

*Please speak with your representative for specific warranty details on each product and installation.

**This applies to any areas that we are directly working on. For full construction projects requiring a digout or breakthrough it is possible that some dust may get into the basement that this guarantee does not apply too.